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I loved everything about Farnsworth… until I left. The space is lovely and tasteful, the staff friendly, helpful, and knowledgeable, the products high quality. Purchasing process, however, was a hot mess. Two blocks after I left, I realized part of my order was missing, so I turned around to retrieve it. Then, several hours later when I arrived home and checked my products against my invoice, I realized that two other items I had paid for were missing. One item was a product that the otherwise delightful staff person had specifically recommended for me and that I was very much looking forward to using. The other was also important to me. Hugely disappointed. Had the staff checked me out against the invoice this would not have happened. Make sure that before you leave, all your items check out against your invoice or else you might end up as unhappy as I was.