Gage Cannabis - Ferndale (Medical)
7/9/2020
Normally I'm really happy with the service I receive here. The original staff (prior to Curbside) is awesome. The newer staff have some customer service issues to work on.
I placed an order at 10 am. Arrived at 12:50pm. Guy employee got my money at 1pm. Still sitting here waiting at 1:30pm. 5 cars that were after me have come and gone.
When I asked another guy to check on my order, he gave me some lame excuse that he had no idea. I said well...can you check? Finally he agreed and I'm still sitting here with no order, they have $160 of my money, my I'd cards and more cars keep coming and going while I sit. Nobody has even checked in with me.
I spend $100-200 weekly. I'm very disappointed with the past 4-5 times I've been here. Customer service here needs a reboot!!!!