M........s

member since 2020

Recent Reviews1 total

Peake ReLeaf - Maryland

6/29/2020
Oh, Peake Releaf. This hurts to break up with you. You used to be my favorite because y'all were on point with your great selection, knowledgeable staff and stellar service. But now? Sadly, 3 strikes and you're out. The last 3 times I've tried to give you my business there has been an error. Twice now, I've placed an online order and received text notification it was ready, only to drive the 25 minutes there to be told, "Yeah, sorry. It's not ready but we'll get right to it," and then waited in the parking lot for an additional 60-80 minutes waiting for them to "get right to it". Today, I tried for the last time. I placed my order over the phone and triple checked that I would be notified when it was actually ready. I was repeatedly assured I would be contacted in 45-60 minutes. I called at the 65 minute mark and was told it wasn't ready, then waited over 3 hours before becoming fed up and calling to cancel the order. Raj took my call and he was extremely polite and considerate. Obviously, it's not his fault so I can't unload my frustration on him, but Peake? Y'all got sloppy. And inefficient. And have wasted too much of my time for me to return. And that makes me sad. From now on, I'll just go to one of the other 3 dispensaries I pass on the way to Peake Releaf because they have their curbside pick up systems in working order. Good luck to you. I hope you get turned around and back to what used to make you amazing!


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