Been ordering Sunday goods long enough to become “platinum” level but customer service has become as bad as possible.
Changing your order after sending confirmation is acceptable with Sunday goods. Without customer approval they will change order, only giving the option to refuse and cancel once driver arrives. They will notify via email, but if you don’t check within 30 minutes orders are changed (even hours after confirmation).
If you do have an issue, their customer service team is not easy to work with. And emails “escalated” to support email are often ignored. If a “platinum” customer is treated horribly, hard to expect any different across the board.
Convenience of delivery the only reason to return.
Did not like this at all. Strange set up where you wonder around until someone helps you rather than working with one person. When finally got that help, no strain specific pre rolls, at all. Left with nothing. (Quality rating a middle rating, bc I didn't get anything)