a........Y

Walked in today and noticed quite a few people waiting. After 15 min they still hadn’t called anyone back. A guy who was there before me asked how long it would be and he said 30 min! I couldn’t wait that long so i politely asked for my card back. With no apology the dude give me my card back. I’m a regular at Swell and that straight up pissed me off..look it’s fine if you guys are busy but warn people as they turn in there cards and maybe apologize to the customer for any inconvenience? Bad enough your house flowers have been crap lately and now customer service going down hill too?

Only come here for the Swell Farms strains but lately they haven’t had any. This is a big bummer for me. I do have to give a shout-out to Mike that dude always helps me out.. I know my stuff and he always straight up with me.