The Flower Bowl - Inkster (Recreational)
4/9/2023
I placed an order for delivery on Friday afternoon at 4pm. A little after 430, my order had been packed. So WHY DID I NOT GET MY ORDER UNTIL 8PM!? Four hours to pack an order and get it to a home that is all of 2.3 miles away from the shop? Seriously? I had an engagement Friday evening that began at 730 and required my phone be silenced and put away. I put in the order with what SHOULD HAVE BEEN ample time to get to me before shutting my phone down. Instead of enjoying the activities planned, I was running between the thing I was doing and the window to make sure I didn't miss the order. Thank goodness the engagement was at my home, so I was still here.
Adding to the insult? I had earned a free joint. I put a request for that free joint in my order notes. Do you think that joint was in my bag when it arrived four hours after the order was placed and 3.5 after it was filled? Of course not.
Usually the service is solid and delievery goes well. I have no idea what happened on Friday to make the deliveries so incredibly craptacular, but please fix it. No one should be waiting for 3-4 for an order to be delivered.