d........a

I have made this location my default dispensary. I realize that there are many options and visit all of them opened prior to selecting Herbology as mine. The staff is amazing, all of them, they make you feel comfortable in the process, their advice is on point when it comes to strains, they have a steady supply of strains constantly changing and adding products to meet everyone’s need. I constantly check other places menus, just to have an idea of what’s there and prices, and found that they are normally the one dispensary with more flower options. Their prices are comparable to all others, but with offers and deals, and the rewards program, they definitely surpass others in the area. To my favorite budtenders Devon, Stanley and Mel: Thank you!!

I arrived at 4:25 on to the opening of the dispensary. They send emails stating that they were having an opening starting at 2:30pm and in reality they did not opened their doors until 4:00pm. When I arrived the line was long, which I was expecting , after waiting five hours and a half we were told that doors were closing at 10:30 regardless of the line. While in the line, only one time a staff member addressed the people at the line, stating that if we brought a green discount card tomorrow we were not going to have to wait in the regular line. In fact, right now the temperature is 40 degrees and there are people with disabilities, elderly and various health conditions standing in line with me for hours. They did not prioritize elderly patients or handicap people with crutches, or in walkers. Standing in line, their stories keep changing, they went from limited amounts to no worries we have enough. After spending over 6 hours in line, it's obvious we are not going to make it inside. The staff who addressed the line was unable to specify if we were going to be seen or not before closing. It is obvious that they were expecting a huge amount of patients and they did not organized themselves accordingly.