E........y

Great service for anyone in the north shore. Has better quality control (buds aren't dry, in air proof bag). Better cartridges when available. And he has edibles. I was going somewhere else till I found Josh. He's always come through for me. Even when it was the first time I contacted him, he made it to me that day. Prices including tip equal out to other dispensary in Salem. I highly recommend The Flight Crew!

I was treated very poorly and will not be returning. Everyone there has always been very kind but today, that was not the case. Out of the approximately 50-70 items I have purchased, I have had to return something four times. Always cartridges, once it was leaking out into the container they give it in, once the bottom came off and it would no longer work (this has happened multiple times but I only returned it once), and the last two times I returned the Marion Berry Kush cartridge and it wouldn't work on my pen. I brought it back in the second time, and it was right after I left that I returned, and was treated very poorly. I've always had good experiences with the workers and the nice man manager but today was completely different. The girl made me feel like a fool. She said I couldn't return anything else. She was very rude in the way she was speaking. I have been going to this location since right after they opened, gave them $1000's, and that's how I get treated? I was so upset that I went and spoke with the male manager. He was very apologetic. He explained that they were short on workers and it's been very busy, they were supposed to have two people start that didn't, and that she was probably just stressed. Because he was so nice, I walked away feeling better. I didn't wanna blame all of them for one rude girl. But then the girl comes out (and if you've ever worked customer service you know what this means) and she's smiling big and laughing. Hands it to me and in a high pitched (fake) voice says "Here you go! Have a nice dayyyy!". I was just like wow, what a rude girl. Because of her, I will not be back. That is the ONLY reason. If you're not gonna take items back that don't work, why would I want to waste my money?