This was my first time in. Registration was smooth and quick. Once in the budtender girl was really lackluster. She barely spoke so I could hear her, she didn't not offer and suggestions or alternatives when I asked about the prices and the product that she was out of. She did not care to go above or beyond. Product was awesome. Have loved the strains I picked up. SFV OG is such a beautiful strain for my fibromyalgia, total body relaxation. I will be back when I am in the LA area because the buds are awesome, just hope the customer service is better next time around.