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Full disclosure: Tilray is my first LP as a Canadian medical patient so I have yet to see what other LPs are like. Registration: I found the registration process to be fairly easy. After my appointment with the dr I received an email from Tilray the same night, and everything had been confirmed and accepted. Overall registration process I am satisfied with. Customer Service: I had to contact the customer service numerous times to help with some questions and to guide me through my first order. I found them to be helpful and even though it took a while for one of my calls to get picked up, it was none the less. Overall customer service I am happy with so far. First Order: I was pleased to see multiple strains they had produced, but was disappointed once I realized they only had a few of them on hand. It would be nice to see more consistency in the availability of strains offered to its customers. That being said, it is nice having new strains to look forward to and to have a wide choice, again it would be more satisfying if the strains produced were consistently for sale. The order process was smooth and easy. Price: I felt this topic deserves its own category. I have gathered from research that Tilray is one of the highest charging licensed producers for Canadian cannabis. Its unfortunate that the prices of Tilray are so high considering the patient/customer has to pay tax and shipping on top of their order. Tilray need to be more competitive with their pricing. I would say the only down side to this LP is the pricing of their cannabis. Shipping: Fast Fast Fast, Received in 3 days including the day a placed the order. Very impressed. Bud Quality: After inspection of the buds I was very pleased. The quality of the buds were very nice. The buds looked, smelt and tasted clean and pure. I measured what I received and they were both on point which was nice to see. I feel that Tilray can strive to reach higher thc content percentages, their top percentages are in the very low 20's. My overall expectations of the quality of the buds were good, there is always room for improvements but I was not dissatisfied was the quality of my order. Summary: So far I am a happy Patient/customer of Tilrays. The customer service has been good. The shipping has been speedy, and the bud quality is satisfying. Only negative reviews would be the pricing, but hopefully they can figure that out. OVERALL RATING FOR THIS LP 4/5