It was my first time after I received my card. The people here are just wonderful. They took the time to explain what everything I needed to do. What would be good for the problem I am having, how to take it what to use how to use it. It was a great experience and I was very nervous. They took the scary part away and made it feel just like a drs office. I will be going back today for a massage and I am looking forward to it. Just a bunch of great people.