k........7

Was good for a while. I was signed up to receive the daily text messages but stopped receiving them abruptly. Tried to call to register in order to make online orders and when I got ahold of someone I was put on hold. I should mention that the phone was just set down and not actually placed on hold. For about 5 min I heard the receptionist talking to customers and staff in the background so I hung up and tried again later. The phone was left off of the hook for the entire day. Then, I placed an online order for one single item at 3:45 pm and showed up at about 6:30. Upon arrival I see the pickup window is closed down and I’m told I have to go and sit by the door. Then I’m called back and everyone’s confused and checking my cards numerous times. I was told no one got my order together and there wasn’t a single person in line when I walked in. So after 5 minutes of standing in one spot by the door awkwardly they bring me to a station to complete my order. By that time I’ve stated that this was a big inconvenience and very unprofessional of the staff and was ignored twice. So being annoyed I ask to see a different item than what I was originally going to get and I was told I’d have to walk back out and get back in line when I was never in line in the first place. A lot of staff are bland and don’t seem happy to be working there and the receptionist with dreadlocks and piercings is always high. Will not be back!