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member since 2015

Recent Reviews1 total

YiLo Superstore - Thunderbird (Med/Rec)

7/3/2017
so let me start by saying, the budtender with shoulder length blonde hair was very nice when my friend and i were in there tonight. unfortunately the girl at the front desk AND the girl who ended up being our actual budtender were absolutely wretched. the girl at the check in counter acted like it was the biggest inconvenience for her to have to check me in as a new patient, after having ignored us completely when we first walked in as she was showing something in one of the glass cases. she was taking a phone call during the process of entering my info as well, she was very short with the person on the other end, all the while awkwardly making direct eye contact with myself and my friend as if she were addressing us, not the call. when i didn't hear her clearly and asked her to repeat herself she gave me a pretty ugly face lol. my bad?? definitely my bad for going here, i won't be again. budtender was short with us as well. had absolutely no input or anything to offer when my friend and i were debating between strains, didn't explain anything about their menu despite my being a first time patient. she seemed impatient throughout the whole transaction, and when i asked for a gram of a strain that unbeknownst to me is only sold in eighths, she gave me the total and i questioned the price for "two grams". she shoved her finger at the menu and pointed out where it says what's available in what quantities, caught attitude. i'm so bummed out, this place looked super cool and i LOVED the artwork in the actually dispensary side, but the customer service skills were obsolete


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