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I have had happened to me twice in a row to have ordered a product or two, to print a confirmation, and then take steps to procure only to be told that the order was not filled. The first time I was told that I was to be compensated for my time and expense, I do live a distance from the store, that compensation seemingly got overlooked during the totaling up of my bill with product that was only a substitute for the non-filled order. he second time, whilst being saved by a timely phone call, from driving the distance in, the order made was filling a need, I am a patient if anyone forgot, and therefore I took no action to ensure its procurement from any outlet, be it your company or another. So when told that my ordeer cannot be filled for the second time after the web site showed, sold, confirmed my purchase, yes, I am inclined to think that I am in line for more than a aplogy. DO NOT GET ME WRONG, Scott, the store's manager, A great asset to you but I find blame elsewhere, at the website and then the tying of hands of the manager in limiting him in what he can do to appease the disappointed customer. I have spend close to $7,000 with you guys and its not even one year to date. I have brought you several customers via my personal recommend and testimony at my mission. I am a pastor, my wife as well. And a disabled veteran. Decorated. The 10% off is great, no lie, its great, but I use an ungodly amount of THC and CBD and its cost LEGALLY is killing our home budget.