My first time in, there was a simple little error made where I was given a different strain then I had order. UGH more then took care of me and made up for the mistake the next time I was in. This is by far my favorite stop to pick up concentrates! 3 for $75 vape cartridges, $35 grams of their house brand concentrates.... YES PLEASE! Not to mention the wonderful customer service from the helpful and educated bud tenders. Sooo worth the drive!!!!