This was my first time visit. I am the type of person that likes to feel as if I'm at home. I like to be called by my name and greeted timely. Steve helped me and provided a great level of service. My recommendation is to keep up the good work. The product was amazing. Deep purple granddaddy purps and they certainly keep high powered magnifiers and lights handy so that you can see the explosion of tricomes. I will definitely be back.