Electric Lettuce - Eugene
1/22/2017
Previous visits had been awesome, but can't say the same any longer, as it seems they aren't really up-front with their policies. Got a whole gram of CO2 Company brand oil in a cartridge. Wanted to use it after the holidays, only to find that not only will it not draw, the wiring and heating element within the cartridge base wasn't even attached properly. Apparently Serra has a two week return policy regarding their cartridges, and you're SOL if it fails after that day for any reason. Long story short, there are many places in Eugene that have better policies that don't screw honest customers and guarantee the quality of their products unconditionally. I wouldn't be so upset had I been informed of said policy prior to purchase. Wouldn't recommend this place unless all that matters to you is ambiance and decor. Very disappointing from what I'd thought was a quality establishment.