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I’ve been a regular weekly customer at Earth’s Healing North for a long time and always treated the staff with respect — tipping, being patient, and doing my part to keep the line moving. Unfortunately, my last experience was extremely disappointing. The store advertised “50% off sitewide” online with no dates or conditions. I trusted that and made purchases I otherwise would not have. At checkout, the discount didn’t apply, but when I asked, I was told everything was correct. To make matters worse, the customer-facing screen that normally shows prices was turned away, so I couldn’t even see the total until after payment. When I called afterward, I was talked over, refused access to a manager, and told it was just a “mistake” — yet the false advertisement stayed live for hours until I complained again on social media. This was deceptive and left me feeling taken advantage of. I never thought I’d have to write a review like this about a place I once supported weekly.