I'd never used before, just read a little online, and had no idea what to expect. I was so impressed! Very clean, organized, welcoming, professional staff in all roles. The budtender was open to any questions I had and I like the products I bought. And I've never seen a pharmacy take such care in ensuring the product was exactly what I wanted - I'm sure they are required to perform certain checks but kudos to them for actually taking the time and care to do it. Will definitely be going back!