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My favorite place 😁. Hands down the most amazing, helpful, patient, kind and HAPPY staff. I'M not joking, everyone here is wonderful. I am a member of the club and your sister store Top Crop is great. The staff at Dark MTTR are insightful and they listen. Those are qualities that are hard to find these days. I hope the owners recognize the team members and realize that they are the reason for my, and many many other people's repeat visits. Jeannie Marie David

Hello, I am a long time customer of the Juan Tabo store since I live down the street from the dispensary. I placed an order this morning, at 7 am before your stores opened up at 8 am for 3 cartridges and I received update emails from you saying my order was placed, and it was being prepared, and then it was ready to be picked up at the San Mateo store. I drove from my house down to the store only to find out that they were sold out. I was told by a wonderful man named Antonio that it is first come first served since I am unable to pay for it online and only at the time of pick up. My question is why?? Why send me updates on my "order status" if there is no order for me to purchase when I arrive?? Thankfully Antonio was a wonderful person to meet, and we discussed music and he was genuinely sad to tell me your policy about the first come first served and he explained to me that your system is not in sync with the Leafly app I use, and therefore the app doesn't have accuracy on your supply. Even though I still purchased 1 item completely different than the 3 I went there for, I did have the most enjoyable time speaking with Antonio. He was interesting and not a bored millennial robot. I appreciate you having staff that is knowledgeable and relatable to since I am only a year older than he. I suppose in the future, before I depart my house to pick up my online order, I will have to call your dispensaries and make sure it is actually there. Once again, disappointed in the false updates and confirmation that my order was ready, but your staff member Antonio was a joy to speak with, and I hope you value him as an asset to your dispensary. Thank you, Jeannie Marie David