c........7

I come here on a weekly basis and spend 100$ or more. Last week I came in and asked to smell the Entourage vape cartridges like I always do. The employee who helped me (I think it was the manager actually) told me that they don't smell. I kinda laughed at him and said yes they do. He said they have rubber caps on the top and the bottom that prevents it. He opened one but held it away from me. I tried to bring it closer so I could smell it and he's like woah you can't touch this (ok I get that but it's been a while since someone freaked out about COVID on me, especially in this town). He reluctantly let me smell it and I found one that smelled and one that didn't. I ended up getting both. It's true some of them don't have much smell but the point is I'm looking for the ones that do. I returned this week and was informed that the manager told everyone that they aren't allowed to open product on display at all anymore in order to keep it in it's best condition. It doesn't take a genius to see this was directed at me. Are you telling me you won't open the flower for people? Or the dabs? Everyone has some ritual for how they pick their weed and its the sellers job to facilitate that if it reasonable to do so. How are people supposed to pick their weed? I thought the rubber caps sealed them anyway. This is shameful customer service from management. I'm flabbergasted. I've never had a dispensary not let me smell a product on display. That is the whole reason they are on display, so they can be displayed. If your telling me that opening the outer case of the cartridge degrades it in some way then I'm Elon Musk. Even at the height of the pandemic I wasn't treated this way. I'll be taking my 400-500$ a month and spending it elsewhere. The rest of the employees are great.