Once again, the online order app notified me of my order was received, then another notice the order was in progress. Then nothing. I went to the store to pick up my order and they had no record of the order. This has happened several times at the NWCC dispensary. The app is flawed. As far as the product, the Peanut butter and jelly flavor pen refill tastes like burnt popcorn and wouldn't recommend to anyone.