AYR Wellness - New Castle
8/9/2025
I placed an order for 8 items when the store opened, but unfortunately AYR decided to cancel my entire order because they said the prices weren’t correctly displayed, I understand it was a mistake, but they didn’t offer a resolution on my part, they basically just told me “ oh well”, instead Justin offered me items that I didn’t order & at a much higher price. I asked if I could at least get 1 item from my order for the inconvenience, and got the run around and was told he would call me back, but sadly he never did. I guess that was his easy way to get a disappointed and loyal customer off the phone and a sad attempt of making things right.