d........d

Do NOT use their Delivery Service. I'm four feet from my front door and made sure to make myself completely available for the entire delivery time. About half-way into my wait time, my order is cancelled. I called the location and the "delivery driver" called me back. The "delivery driver" proceeded to gaslight me saying that they knocked three times, the last time quite loudly. There was never a knock. I attempted to express this and was immediately called a liar. He then attempted to embellish his conversation by saying a woman's voice screamed out saying to go away. I'm the only person here and I'm a dude. I was waiting patiently the entire time. No message was sent to my phone indicating it was out for delivery. No call was attempted when they supposedly didn't get a response from knocking. Disgusting customer service and completely unacceptable first impression. Are your "delivery drivers" trained to call customers liars and gaslight them with events that never happened? Will never shop with Proper again. Wish I could leave a 0 star. tl;dr They knocked on the wrong door... never attempted to contact me... cancelled my order... then gaslit me and called me a liar.