9........s

I'm writing this review because as of today, I have had enough of the poor and honest, quite disrespectful service I receive from this service whenever I order from home here in San Francisco. Last time I ordered, a week ago, my delivery was delayed well beyond the estimated time of delivery yet I received no text or email about it. When the delivery finally arrived, all of a sudden, the card machine kept getting a error saying "please contact app administrator". The order never went through and so I called to ask what's going on? When I order from my job in Oakland, the service is perfect. A nice driver always arrives and there has never been an issue with my card. But somehow, my same card doesn't work for SF deliveries?! Today, I placed another order and I uploaded my apartment lease just in case there was questions about it. I received the usual email confirming my delivery which was at 11:05 am with a 30-90 delivery window. At 12:50pm, I called to get an update and to ask why I am not receiving the usual text messages letting me know where things stand on time of arrival. The guy at Dube was extremely dismissive and disrespectful as I asked him what has changed with my getting text updates as I always do when I order. He asked me if I wanted to cancel the order. The delivery window of 30-90 minutes has passed, so what's up with the delivery? He said it should arrive around 1:10pm or so. He then immediately asked again if I want to cancel it. Since my $100 order is not appreciated, I canceled the order. Thankfully, there are a plenty weed delivery service options available here in SF.