I........7

So I ordered ground flower from Trulieve Thursday 2/27 online. I got my email confirmation for my order at 10:38 AM. I never got a call to confirm my delivery. I called them, and entered my phone number into the system to be called back. By 6 PM I still haven’t gotten a call back and leave my number to be called back. NO PHONE CALL BACK!! I called this morning ( Friday) to be told we are sorry but your order fell through the cracks. We are all sold out, but we can give you 10% off of medicine that I don’t want! I can’t get what I ordered and all I’m told is we are aware we have problems and hopefully we get it fixed in weeks to come! Are you serious?!? What kind of establishment are you running? I asked for a manger to call me back or to talk to me and I’m told what am I trying to accomplish with my phone call! What kind of customer service is this? Where is your compassion people???? I got off 7 medications daily with 3 being narcotics to be treated this way.My mind is blown on how this company treats patients as $ symbols. Think twice before you go and spend your hard earned money at an establishment that doesn’t seem to care about your well being!