Ponderosa Dispensary - Phoenix
11/7/2021
John helped move quickly through my purchase though there was a tiny hiccup he explained things clearly and politely and tho I had been disappointed his congeniality help immensely. It was at this point Haley was passing by and overheard the convo, saw an opportunity to add brand value to the situation, and assisted me with kindness and aplomb getting me to this point where I praise their customer service skills, kindness, and the extra little je ne sais quoi that builds loyal returning customers and instills the type of trust that allows them to add more value to your customer base through building trust with people.