R........y

We like your products. We like that the Venice store is close to where we live. We do not like being notified that our order is ready and spending over two hours in the parking lot waiting to pick it up. In North Port, 20 minutes drive away, there are now three dispensaries, Suterra, Muv, and Harvest House. I have obtained products each of these three dispensaries that is comparable to Trulieve products at a competitive price—AND MY TRANSACTION HAS TAKEN LESS THAN TEN MINUTES! Even during March, April, and May of this year, so no Covid excuses will work. It’s hard to understand why Trulieve is not positioned to respond to the market demand or to design effective systems to efficiently serve the demand. Yes, Pandemic, but it was inefficient before that. I’ll be looking at these reviews to see if you have in any way gotten your processes and systems together. Meanwhile, your competition is winning.