The Dispensary
10/30/2025
I've been a loyal customer since they first opened, and have always received amazing customer service until today. Id just like to point out that ALOT of people that come in and shop here have mental health issues. Alot of people use THC for depression and anxiety. I'm definitely one of those people. When I was checking out earlier today, the person that was ringing me up said "are you ok" I was a bit stunned because that's not something most people would ask, so I said what do you mean? She looked at me like I was crazy and actually kind of imitated me, and said something like well the way your acting I wasn't sure if you were maybe in a hurry or something? I said umm no I have ADHD and anxiety so this is how I always am. It was EXTREMELY EMBARRASSING!!! I have never had anyone treat me like that. Not sure if she meant well or was being straight up disrespectful, but either way it did not feel good. I'm a customer that is purchasing your product FOR MENTAL HEALTH ISSUES, that said the people that work there should keep in mind that ALOT of their clients do have issues, and should never be made to feel like I was today. I'm not a person that ever leaves negative reviews or makes a big deal out of things, however this felt like something I couldn't ignore because I wouldn't want another customer to be humiliated like I just was. Maybe if she had a smile on her face or seemed genuinely interested in how I was feeling, but unfortunately the look on her face was full of judgment!!!!!?????? I was definitely embarrassed, and no customer should be made to feel self-conscious like this. Thank you for your time.