r........t

member since 2021

Recent Reviews1 total

Cookies Denver

4/5/2021
Bought a cart and battery here and I’m beyond disappointed. The employee who helped us told us that “the only carts they have are $50” but as she was scrolling through the menu they clearly had options that were lower priced. Then I asked for a battery and she proceeded to sell me a $20 battery (I usually get mine for $10-$13) and failed to tell me that their batteries ONLY work with their carts. So after I left, I put my setup together and realized the cart wasn’t hitting very well and I could smell the wax really bad so I looked closer and saw the cart was cracked and wax was leaking out. I live nowhere near this location (just stopped by after grabbing lunch with friends) so I drove over 30 minutes to go back and had the worst experience with the manager. He was completely dismissive and told me that he would never instruct his employees to tell customers that their batteries aren’t universal, then talked in circles about how they should’ve been more straightforward with me. He only ended up replacing the cart and refused to give me a different battery, an $85 mistake. Don’t go here there are SO MANY dispensaries that have better prices and management/staff.


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