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I've been a regular at Satchel and it's still my favorite dispensary. To deal with increasingly long lines outside, I'd suggest either requiring customers to pre-order on Leafly or by telephone, or a the very least put up more signs strongly encouraging people to do that. The other option is to install a window on the outside of the south side of the building for walk-up customers, and reserve the lobby area for ATM users and people who have pre-ordered. This is the ideal solution, IMO. Then when COVID is over you can use the outside window for pre-orders and go back to using the lobby like you used to.