“great location i had had many great transactions but today i went in at 9:40 and i got helped by longmire dont know his first name horrible service dont want to be helped by him ever again i belive his name is mark i dont agree with bad service only beacuse your 15 min away from closing total bs!!!”
Thank you for taking the time to review. We are glad that you like our location and that you have had many great experiences before. Regarding the rest of your review, we would love to have the opportunity to visit with you in person and learn more about this situation. We pride ourselves in excellent customer service and we would never want to convey what you described. If you are willing, please call or text our GM John Wilson at 509.770.1343. He is a great listener and would appreciate the opportunity to visit with you.
“Their buds are fire! I was impressed with blue roots and their thc infused lemonade drinks. Services lagged tho. I stood there, ready for about 8 minutes before I got helped. I would go again if I'm ever in the area”
Hello, Thank you very much for taking time to write to us. We are glad to hear that you enjoyed the flower and the drinks. We were super disappointed to hear that you had such a wait. We work hard to make sure we staff appropriately. We would like to have the opportunity to visit with you if you are willing. Our GM is John Wilson and his cell number is 509.770.1343. If you would be willing to give him a call, we would love to learn more from you so we can address the issue and make the customer experience the best possible. John would like to listen and do what we can to make this right with you. Again, many thanks for your time and review.
“I really like the Apex shop in Moses Lake, WA, as they have an excellent selection of top quality products, prices are posted by brand and quantity, and the staff really knows how to advise customers on usage. I am a medical MJ user and find that the understanding of the industry can be complicated as to best products to use . Apex staff are informed, friendly, and I'll frequent their store, as well as recommend to friends. Keep up the great work, Apex!”
We really appreciate this review. Thank you for taking time to give this specific and thorough feedback. We are glad to hear that you enjoyed our shop and our staff. We strive to provide the service you described. Many, many thanks and we look forward to seeing you again.