DISPENSARY

MEDICAL

Fire Leaf - The Village

The Village, OK

850.3 miles away

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Ratings and reviews of Fire Leaf - The Village

(164 reviews)

4.7

Quality

4.8

Service

4.8

Atmosphere

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Reviews 145-164 of 164

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June 16, 2019

L........6

Not worth the time, effort, or the quality in the amount of time they make you wait. Can’t stress it enough

Dispensary response:

Looney716, I wanted to personally thank you for taking the time to provide feedback about your experience with us. From the moment you walk into our business it is our responsibility to give you the best possible experience and deliver what we promised. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers. Thank you for taking the time to bring up these issues via your review. We know apologies don't fix the past. Please give us a second opportunity to show you what we are truly made of.

August 10, 2019

September 6, 2019

T........8

very nice and upper class!

June 24, 2019

L........2

this is hands down the best place to get anything!

May 27, 2019

N........2

Knowledgeable staff with a good selection!

September 28, 2019

R........5

Prices were expensive and the buds were leafy! VERY LEAFY!!!!

September 1, 2019

r........4

Very helpful, professional staff!

August 26, 2019

c........s

Great environment. Great people. Great products!

August 5, 2019

S........l

I always come here! Great deals, great employees! Mike was very helpful with our selections!

Dispensary response:

Shatterdaygirl We are honored to have had the opportunity to serve you. We recognize our customers are busy and are beyond thankful for their willingness to spend time giving us feedback. Our goal is to make you a part of our family and make you feel welcome every single time. Thank you for your friendship and patronage, Your friends,, Fire Leaf

August 14, 2019

August 29, 2019

H........h

Great place friendly staff and the guard Richard very funny and friendly

August 7, 2019

B........1

They have some of the best customer service and products in okc

Dispensary response:

Hi, Bradleywfx1 We are so glad to hear you had a superior experience when visiting our shop. Thank you for your kind words and for giving us a high five for all that we do. It is truly nice to know that our efforts are paying off. We are so glad you found us to be a strong option among many excellent businesses in town. Online feedback is precious to us and we are thankful you took the time to let us know about your experience with us. We hope you make us part of your traditions and we have the privilege to serve you for many years to come. With Gratitude

August 14, 2019

June 26, 2019

D........1

Rude staff, flower is okay but for the prices i have seen better in the city.

Dispensary response:

Dubsac11, As the person in charge of staffing and customer service I am very disappointed that we failed you. Our leadership is trying to identify why this happened and we will resolve in a way that ensures superior customer experiences now and in the future. This is not the way we do business and we intend to make amends. It is thanks to feedback like yours that we can tackle issues that may impact our most valuable asset; our customers. I realize you may not be inclined to visit us again, but please give us a chance. you won't regret it. At your service, Fireleaf OK.

August 10, 2019

June 20, 2019

s........g

Security guard is abrasive, flower looks poorly cured, too high priced.

Dispensary response:

scroggydog, Thank you for letting us know about this. Feedback helps us tackle issues and become a better business. We can only address problems if we are aware of how our interactions are affecting the customer experience, thank you for taking the time to bring up these issues via your review. We are looking into it and have spoken to the staff members involved. I would like to tackle any issues or concerns that remain unresolved. Please feel free to reach me at knichols@fireleafok@gmail.com

August 10, 2019

August 7, 2019

A........0

Fantastic customer service and a super friendly environment!

Dispensary response:

Alyak2010, Thank you so much for taking the time to write such a nice review. We are beaming with pride knowing that we hit the mark and delivered on everything that we promised. It is because of feedback like yours that we are able to confirm that we are heading in the right direction. We will be sharing your review with the team as a way to encourage them to continue to strive for excellence in customer service. Thank you for your friendship and patronage

August 14, 2019

August 3, 2019

C........n

Was very helpful for my wife’s medical needs.

Dispensary response:

Chdyson, We are so grateful for your feedback! We are so glad our efforts are paying off and you had the opportunity to experience superior service. We are looking forward to assisting you on your next visit, Best Regards,

August 14, 2019

July 12, 2019

O........y

This has been my preferred dispensary since I received my card, but their management is horrible and they don’t back their products or loyal customers.

Dispensary response:

Omgbrandy, Thank you for letting us know about this. Feedback helps us tackle issues and become a better business.We want to be #1 when it comes to customer service and clearly we are missing the mark. Rest assured we will address the matter internally, but we also want to make sure we have done everything in our hands to take care of you. If you need to talk to me to bring this matter to a satisfactory resolution feel free to contact me via email at knichols@fireleafok.com.

August 10, 2019

July 27, 2019

a........e

Best deals in OKC. By far my favorite dispensary.

Dispensary response:

aw2005graduate, Thank you so much for taking the time to write such a nice review. and let us know we are a favorite for you. It is thanks to customers like you taking the time to tell us what we are doing right that we are able to constantly strive for excellence. Please continue to visit us and help us implement a strategy focused on constant improvement. We are looking forward to your next visit with us.

August 14, 2019

August 3, 2019

K........1

my favorite dispensary !!!

Dispensary response:

Kgray401, We are ever so grateful for your review! We are even more delighted that we were able to be all that you expected us to be. Our goal is to be the leaders in the industry and have everyone walk out of our shop with the sense that we are part of their family. It is an honor to be a favorite. We can't wait to serve you again, and earn your continued loyalty!

August 14, 2019

July 25, 2019

F........d

Great service

September 7, 2019

O........Y

awesome people, quality smoke and best prices!

May 24, 2019

C........3

Good selection. Safe location. Knowledgeable staff.