Green Dragon - West Palm Beach

I’m a medical cannabis patient and I recently made a purchase at Green Dragon in West Palm Beach Florida off of Palm Beach Lakes Boulevard on 01/14 . It was my second time coming here and I knew I had a 50% off discount still that I could apply. I mentioned in the beginning that I was going to be using that discount when I was approached by the people working. After getting in conversation with the staff, I didn’t noticed they charged me the full amount until after the transaction was finished, I mentioned this to the manager on duty, that same day, and he attempted to give me a refund for the original purchase which I still have the receipt for . And I was again charged for the purchase at the correct price. It has been a few days now and when I checked the last transaction history the money was never refunded. So I returned to the store and dealt with a different manager who told me they couldn’t provide the refund even though I have provided the receipt , the store has documented video footage, written documentation from the day of me making the purchase from the manager i originally dealt with, and one of the people working when I made the original transaction also confirmed my story was true when I went in to deal with this issue on 01/19. The manager Marie Dorce told me there was nothing they could do besides give a credit at this point. I did not purchase any cannabis in this transaction just glass wear and it seems unreasonable to not be able to refund cash for e debit transaction with a proper receipt. I’d never go hear again, and I will actively advise people to spend there money on their medical needs elsewhere.

The employees were super helpful and knowledgeable! My first visit was exceptional at the boynton east location. Thankyou Mark!

Highly recommend Green Dragon! They have helpful, friendly bud tenders and great prices on flower, vapes and wax.