We're sorry to hear that the quality wasn't up to your expectations. We take customer concerns and feedback very seriously. We have been in the process of upgrading our facility for a few months to increase production with the goal of having all strains on the shelf at all times. This upgrade should be completed this month. We would love for you to come back to the store in a few months and see our selection. In regards to the customer service issues, we would love to chat more about that with you if you could email firstname.lastname@example.org. Your feedback will help us continuously improve to meet our goal of offering the best customer experience in Montana.