I dislike having to give a bad review, but I have to be honest. Quality is great, service on the other hand is not. I've been multiple times because of the quality, service is not friendly. it's like we're interrupting them, and let time I didn't get what I ordered/paid for and then today, I asked about the treasure chest and the guy acted like he had no idea what I was talking about. plus I ordered online this time, and today I missing something completely.
Dispensary response:
Thank you for your review and thank you for being a loyal customer to High Mountain. We are sorry to hear about your experience as we strive to provide excellent customer service. Loyalty points were added to your customer account in an amount equal to your purchase today. We hope to see you again soon.
January 28, 2025