Legacy Cannabis - Woodbury

This business has spent months telling customers that a rewards program is “coming soon” and that purchases are being tracked so points will be available once it launches. I first heard this well before 4/20, and since then the timeline has repeatedly changed. Customers have been told things like “a couple more days” or “next week,” yet nothing has happened and there have been little to no meaningful updates. I’ve personally spent well over $3,000 here because I believed those statements. At this point, I feel misled, and I won’t be returning. The most disappointing part isn’t the lack of a rewards program—it’s the repeated promises and shifting timelines without transparency. In a market with so many options, trust matters. Treat your customers with honesty and respect instead of making promises you can’t keep. If there are delays, just be upfront about them. People appreciate honesty far more than excuses.

This is exactly what I envisioned a dispensary to be like. Very good and knowledgeable staff. Inviting atmosphere. Great product. I understand that the market is young and inventory and prices are still an issue, but they had good inventory. Prices were high as expected. But the product was outstanding. Can't wait for the prices to come more in-line with other states. I will definitely go back to Legacy, nice shop.