AYR Cannabis Dispensary - Winter Haven

Tabytha was very helpful today in explaining my dosage and helping me with my purchase. The first time I was there, the staff was also very helpful.

Well a lot has changed since a review has been done here last one was like 2020 so here we go! It’s now 2021 creeping up to 2022, and this location has always been helpful to me. From answering a lot of questions on strains, and administration etc. I’ve not once had bad customer service with any staff and it’s always been very clean, organized and great experience. Some complain of things not being strong enough etc. but we as consumers have to realize what we select will hit differently to some than others. If you have a tolerance than sure a low grade or THC count will be weaker but I don’t feel it should be considered bad product just means keep trying something different until you find what works for you. If your new to the whole experience just talk to them or call ahead and make an appointment to speak in depth about questions and concerns they really are there to help you and make you comfortable. Highly recommend this location and staff!

amazing staff very knowledgeable have recommended it to friends.

If I could give this place a zero I would. Let me say we had been here before and have always had to wait at least 30 minutes in the drive thru in order to get my mother's order, which we always order online. After we ordered this afternoon around 1 pm, we go head to liberty and wait one hour for my mother's order. We had to leave to go to a previous scheduled appointment so we decided to come back. So at around 4 pm, the line for the drive thru is still around the corner so we decide to park in the lot and my mom said she would walk up to the door. Mind you my mother can barely walk and yet she was determined to do so. So my mother proceeded to walk up to the door, the very rude lady at the door demanded that she get back in her car and park closer, so we did. Then it began to rain. The already rude lady (who turns out to be the manager of this place, go figure) proceeds to shout at my mother "you can come up here I ain't going out in the rain, I have to work until 8 pm and I don't want to get wet" As I hear this, I decided to call and make a complaint, first at how rude and obnoxious this lady is and secondly, its your job to service the customer, however that may be. I have to seriously question the ability of this so called manager - 1. YOU LIVE IN FLORIDA, IT RAINS NEARLY EVERY DAY!! YOU WORK AT AN ESSENTIAL BUSINESS WHERE INDIVIDUALS NEED MEDICATION AND YOU ARE NOT ALLOWING ANY ONE INTO THE BUILDING, I'M SORRY YOU HATE YOUR JOB, BUT GET AN UMBRELLA 2. SHAME ON YOU FOR AIRING YOUR HATE FOR THE RAIN AND CAN'T GET WET BECAUSE YOU HAVE TO WORK UNTIL 8. AND EMBARRASSING THE ELDERLY LADY WHO DETERMINEDLY TOOK THE STRENGTH THAT SHE COULD MUSTER AND WALKED TO THE DOOR IN THE RAIN, LADY BE THANKFUL AND I MEAN KISS THE GROUND THAT JESUS WALKS ON THAT YOU HAVE A JOB, LOTS OF PEOPLE DO NOT HAVE ONE AT THIS TIME. 3. TAKE THE STICK THAT HAS BEEN ELOQUENTLY SHOVED UP YOUR ASS AND REMOVE IT. 4, BE CAREFUL WHAT YOU WISH FOR SOME ONE LIKE ME MIGHT JUST COME IN THERE AND TAKE YOUR JOB AND DO IT 5 TIMES BETTER AND BRING IN MORE MONEY TO THAT PLACE THAN THEY KNOW WHAT TO DO WITH, SINCE I DEFINITELY HAVE CIRCLES TO RUN AROUND YOU WHEN IT COMES TO CUSTOMER SERVICE. 5. RE-EVALUATE YOURSELF. ONE DAY YOU MIGHT JUST BE THE TURNING POINT SOMEONE NEEDED TO END THEIR LIFE.

They dont have a return policy on flower. I different of their recent strains and premiums and it was mostly tiny nugs and the flower was the same with no order very dissatisfied wont be coming back to either swap or get my money back and I called same day I got it and they told me they couldnt do anything. Take your business to these below: Truelive and SurterrA

There really isn’t much to like about the flower… their carts are decent and service is Meh. If your into quality, my advice is shop elsewhere

Long wait even when preordering. Still had to wait 45 minutes in drive through.Due to short staff. Happened on 2 different visits. Most flower tho lower priced is not the Quality found at different dispensary’s. I was more medicated from a 17.5%GDP from sutras then the 20 % BD from liberty. There BD is one of my favorites Great taste! I just wish all dispensary carried more flower usually gone in 2days rest of week low Thc smoke only. Everywhere!!!

Great product! Staff is ok but there is a lady who works there that is quite rude.. I won’t be returning to this location..

I shop here all the time. I'm recommended 28 thousand mgs a month, and more than once I've run out. I shop here frequently to say the least. I buy papa herb carts all the time and today I got a half empty one! Tried to exchange within 5 minutes of purchase but the manager refused. Giving me a list of excuses why it may be half filled.

Love the staff! products are decent (def not the best) but Prices are right! Good loyalty program too 😉

If I can give this place a zero I would do it without hesitation... thir service is worse than Walmart!!!! 45minutes in line is worse than theme parks!! Like get it together open ur doors and let people come inn as well every other dispensary does !! If ya that scared closed down!! Never will I come here again I rather hit trulieve!!!!

They let you pre-order online for "express" pickup, but when we arrived to pick up it was drive through only with everyone else - whether or not they had pre-ordered. We were in that line for 2 1/4 hours before we finally bailed... empty handed. They handle one car at a time and each car averaged 12-16 minutes! Unacceptable customer service, or lack thereof.

I love the location because it’s the closest to my home. I have never been inside because of Covet-19

this place is a joke never any product lower the Molasses on a cold morning 45 minutes in line only to get up there tonight have anything but most of all you just don't have anything I haven't been there in months and won't go back

The “Dollar Store” of the dispensaries! If you are tight on a budget and don’t mind getting mediocre products, flowers that are worst than buying in a ghetto or if you don’t mind using leaky bad quality cartridges... then this is the place for you!!! Ps: worst than MedMen, you have been warned.

Friendly and knowledgeable. Funny if you pay attention and they have some great deals.

peeps are cool

It's a great place with great products. KENDRA knows it all and will get you in and out quick. Thank you staff and K

Best prices around love there pop corn

I do not like the generic cartridges. I bought Hybrid,Indica and Sativa. I have no idea what strains. And it was exactly generic and cheap.

I decided to take my budtenders advice tried thr biodiesel at 20% nice relaxing high reasonable pain management with a pleasant citrus taste with just that little hand to diesel. overall I'd smoke it again

Customer Service and Product is on Point. Been going here since they opened in Winter Haven. No desire or reason to go anywhere else. The MMTC is very clean and professionaly set-up. They've always treated me with the utmost respect. If you haven't been you should really give them a try, I believe you'll be very pleased.

Nice. Well priced. Multiple strains. Could do a better job curing sometimes, but overall I’m very very happy with them

Awesome people and used to have awesome discounts. The flower and pens were never a good strong quality but with the discount, it was ok to look past. Now with no discount it is simply a waste of time. It caught me by surprise that so many places revamping their discounts and dropping prices, I have spent my last dollar here.