32 Reviews of Silver State Relief - Fernley
4.5
Quality
4.6
Service
4.7
Atmosphere
I love the bud tenders, The selection is great, and honestly a very chill place but..... I'm hoping this is seen by management. I have only had one bad experience here, Do note it was not a make or break kind of thing but it did get under my skin.
So the story is quite simple, every time i have gone here I show them my original military ID and this has always been fine for my 10% discount. (I do just tip the amount right back but not the point). The manager took a look at it the last time I went. She proceeded to tell me how it's an expired military ID and can't be used as proof....
ok, so I want to point something out. if the military ID was current that implies I'm actively serving. I mean my Geneva code and SS is right there on the back yes I took my SS just so they know it is indeed mine and actually proof. I don't know a lot of people that carry around their DD214. Yes you can get it on a license for being new to the state. obviously that has not done yet. I'm not upset nor it deters me from coming back. when you're in there just about every week if not more and no one's ever had a problem with it when you give me the excuse that it's expired. of course it's expired. I'm a veteran. I'm no longer serving. to just dismiss it without any questions is honestly a bit disrespectful.
All in all this place is a great place. I will be going back mostly for the bud tenders. they're knowledgeable and really have helped exactly what I need for my medical condition which I use cannabis for.
April 21, 2024
Not only did I not get my delivery on 4/20 but I was told after waiting all day for it that they were SORRY and I'd recieve it the following day. The next day I called and was told it was canceled because they dont hold orders, which I know they normally dont, but! Skyler from dispatch said I had no reason to be upset! Get over it! I understand they were busy and glad they did great business yesterday, but I dont think anything is worth losing a customer over, especially a loyal one.
July 16, 2023
Longest lines and if you order pickup they say it’s 15 minutes but half the time they don’t process your order
May 20, 2022
I have been coming too this despensary since the grand opening. I must say throughout the years everyone has always been kind and curtious and treated me with respect and you guys have had always good prices and decent selections. I would like to Give an shout out to Alice!!! the Intake coordinator she has always been kind and curtious and very helpful when I come in and puts a smile on my face... Thanks again for everything u guys do.
June 11, 2022
Absolutely great!!! Always wonderful to shop here I recommend this place to all my friends
January 27, 2021
Any time my spouse's and I shop here we are always pleased with the quality of service.
February 24, 2019
As I have recently rediscovered the benefits of cannabis, I admittedly felt a little sheepish about going to a dispensary, since the breadth of knowledge available has expanded so much since my youth. For background, I have not registered for a medical card yet, but Anxiety and Pain are my medical issues. LET ME TELL You! I could not have asked for a better 1st time dispensary visit. All 4 individuals I encountered were easy to talk to, informative in their position, helpful, and down to earth- all the knowledge and guidance I sought was available without snobbery or stress. Also, the layout is easy to navigate, displays are spotlessly clean, it's the kind of place I could suggest to just about anyone from Senior citizens who haven't touched Weed in years, to 2 or 3 decade toker friends. I'd feel confident they would leave the building as informed/intellectually stimulated, comfortable, and stocked up as they desire (within the limits law dictates of course). Definitely a Gem here in Fernley and I hope they are here to keep Bud kind for many years to come! Shout out to Carey H. for the exceptional Budtender experience and kind guidance, I appreciate it greatly! Hope my review helps others like myself.
Dispensary response:
Thank you so much for such a great review! We are so happy that you enjoyed your visit, and that you were able to find what you needed. Our staff is always happy to help!
March 29, 2019
November 23, 2020
curbside was fast and easy thank you!
Dispensary response:
We are so glad to hear you enjoyed your visit, we look forward to seeing you again! THE SSR TEAM
December 7, 2020
July 18, 2020
I had the great pleasure of having Damien assist me as my budtender today and he's phenomenal, super sweet, attentive and thorough. Awesome service, looking forward to seeing him again! Favorite dispensary easy :)
Dispensary response:
We are so glad to hear you enjoyed your visit, we look forward to seeing you again! THE SSR TEAM
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July 18, 2020
November 15, 2019
I love coming here always quick and convenient in our little town😉 But I only come in when certain people are working💚 I try not to let "One Dry Bud Ruin my Day but it is inconvenient",I love Kristin and jennifer They are Amazing an always helpful an a smile on their faces
Dispensary response:
We are so happy to hear you enjoyed your visit, we look forward to seeing you again! THE SSR TEAM.
November 22, 2019
May 13, 2020
Dude the propel are friendly knowledgeable and the building is clean AF like even before covid ..and prices are pretty cheap too Tbh
Dispensary response:
We are so glad to hear you enjoyed your visit, we look forward to seeing you again! THE SSR TEAM
July 10, 2020
January 5, 2020
First time at this location. Was basically ignored as the budtenders were completely focused on pre orders. After asking for help, I was offered little to no info on the genetics of 2 house strains. Reluctantly, I chose 2 eighths to try. Blue dream and White widow. Both industry standard strains. Really, really poor quality herb. So dry, it crumbles to dust, leaving the medicinal qualities left there as well.... In the dust. Zip. Nada. Super dry weed, kid like budtenders with little experience other than reading pre printed terpine cards and using a cash register. Will never frequent here again and will recommend others to go elsewhere. Ssr Reno was just as bad. Y'all need some new packaging and quit hiding behind inferior product. Your lab results are a joke and would never be the same if tested out of the package at sell date. Get it together. Go elsewhere folks
Dispensary response:
We're so sorry to hear that you had a less than ideal experience with us. If you would like to directly speak to a manager, please don't hesitate to give us a call at (775)440-7777 so we can make it right for you. -The SSR Team
January 11, 2020
May 9, 2020
It's a good shop. One of my favorites.lots of variety.
Dispensary response:
We are so glad to hear you enjoyed your visit, we look forward to seeing you again! THE SSR TEAM
July 10, 2020
September 25, 2019
Being able to pre-order through Dutchie online is the secret. They have 2 lines, one for recreational cannabis and one for medical cannabis AND pre-orders. There is rarely anyone ahead of me and my line gets first priority among the budkeepers. I rarely have to spend more than 5 minutes in the facility. The budkeepers are very efficient.
Dispensary response:
We are so happy to hear you enjoyed your visit, we look forward to seeing you again! THE SSR TEAM
September 25, 2019
October 5, 2019
This is a really good dispensary. Their prices are really reasonable compared to others around and you normally can get in and out pretty quickly. Carey was really knowledgeable, he answered my questions and definitely helped me get a few products that have really helped! It was nice to not feel rushed and he made sure I got everything I needed. Big thanks to everyone up there and thank you again Carey.
Dispensary response:
We are so happy to hear you enjoyed your visit, we look forward to seeing you again! THE SSR TEAM.
October 7, 2019
August 28, 2019
Had a great experience at this dispensary. I have been to a lot of other dispensaries and this one by far exceeded my expectations, especially in such a small town. Kristin was a knowledgeable budtender and I felt very comfortable purchasing from her. Thanks again, now off to Burning Man.
Dispensary response:
We are so happy to hear you enjoyed your visit, we look forward to seeing you again! THE SSR TEAM
August 30, 2019
October 7, 2019
It was a very clean cool facility Stephanie the bud tender was great help in what I was looking for and very friendly
Dispensary response:
We are so happy to hear you enjoyed your visit, we look forward to seeing you again! THE SSR TEAM.
October 15, 2019
September 14, 2019
Abby nailed it again. Great service. She's so down to earth. Definitely a great place to get all your happy goods from.
Dispensary response:
We are so happy to hear you enjoyed your visit, we look forward to seeing you again! THE SSR TEAM
September 19, 2019
March 28, 2019
Everyone is so friendly and helpful, my husband and I love it! It saves us from having to drive over an hour every time we want to catch a high. 10/10 recommended ❤️
Dispensary response:
We are so happy to hear you enjoyed your visit, we look forward to seeing you again!
March 29, 2019
October 19, 2019
Shout out to Alice! She has Daisy’s favorite treats! They are always so kind to me and my service dog! Everyone makes it such an awesome environment to come to. Thanks y’all!
Dispensary response:
THANKS SO MUCH FOR THE AWESOME REVIEW. WE LOOK FORWARD TO SEEING YOU AGAIN! THE SSR TEAM
October 19, 2019
March 22, 2019
I have enjoyed using Silver State Relief in Sparks since it opened, now just more convenient. A few friendly faces from time to time doesn't hurt. Thanks SSR.
Dispensary response:
Thanks so much for the wonderful review. We so appreciate it!
March 22, 2019
May 31, 2019
Everyone here was really nice when I went! Super helpful and nonjudgmental if you have questions.
Dispensary response:
We are so glad you had such a great visit! We are always willing to answer questions! The SSR team.
May 31, 2019
August 21, 2019
Kristin KowAlamo is My FAVORITE BUD TENDER! She is Always SOOO Helpful and such a Wonderful person!!
Dispensary response:
We are so happy to hear you enjoyed your visit, we look forward to seeing you again! THE SSR TEAM
August 21, 2019
September 6, 2019
Absolutely the best service there is!!!
Dispensary response:
We are so happy to hear you enjoyed your visit, we look forward to seeing you again! THE SSR TEAM
September 7, 2019