
Ratings and reviews of The Gallery - Fife
(81 reviews)
4.7
Quality
4.6
Service
4.7
Atmosphere
Reviews 1-24 of 81
June 22, 2022
I will never buy here again. I was a loyal customer. I ordered online and my husband would pick up for me. Tonight, because they did not have a couple of the items that I ordered, he asked if he could call me to approve the substitutions; he was told couldn’t call from inside the store. He then stepped outside, called me, and I approved their suggestions. When he got back inside, they refused to release my order because the couldn’t verify that he had actually spoken to me and wasn’t buying for someone else.
Never again.
As others. Very dry product. Personally I go for upgrades (glass jars only). No lines priceless. Knowledge from staff? Not that good
But this is legalized weed.
December 23, 2021
Nice people nice place keep up the good work.
November 5, 2021
Gallery is a very Welcome store. I really enjoy stopping in . Great Pot Store!
July 17, 2021
Product we bought was so dry almost dust so other than that great place to shop just not a fan of dry non sticky product
April 5, 2021
The staff was friendly and professional. the establishment was also upscale, and you can tell they put a lot into providing a more sophisticated set and setting. This is what legitimizes going into one of these boutiques; having an experience that leaves you happy and satisfied.
April 29, 2021
I visit all gallery dispensaries in pierce co. Always an exceptional experience. Clean stores, huge variety & A+ customer service. LOVE MY GALLERY BUDTENDERS!
March 6, 2021
Clean nice store in a nice area of Fife. Good parking. Knowledgeable staff.
December 11, 2020
The employees were very knowledgeable and kind. Such an amazing and classy atmosphere. I like the level of elegance.
January 22, 2021
Seemed like I was being rushed by the bud tender, which is fine under the circumstances, Plandemic.
January 3, 2021
Great specials
February 3, 2021
I was sold 3 year old weed, Bud tender was very hostile when I asked if they had flower that I saw on there online site. She rudely said yeah sometimes are site is off. I will never return. There is another weed store down the street from this dishonest establishment that will treat you with respect.
November 14, 2020
Great preorder transactions!
October 17, 2020
friendly environment, friendly people, Great customer service
July 18, 2020
The “Budtenders” are The Product. Their knowledge and ability to communicate with the customer make for an excellent retail experience!
June 1, 2020
Ordered from complete updated menue! (Not) They had neither products when arrived, no worries. Picked a different cartridge all good. Flower, was recommend by staff stating as good as what I had ordered. Ask as long as it a sativa all is good, yes it is im told.. Well gots my a-- home to find out its a flipping Indica... if I wanted to sleep I would be fine with it.......dont order online and expect to get what you want. Damn, text me back or call and let the customer know your out. With this damn plandemic you cant hold the product to check in store.
The employees are great & friendly. They have been helpful & patient. Great staff does not make up for misrepresentation of products available.
My complaint:Impossible to order on line! It feels like a bait & switch! Every time I have ordered on line when I go to the store to pick up my order I am told that my order was not available-AFTER recieving message that my order was filled and ready for pick up. I am always offered similar product for a HIGHER cost. This has happened twice.
Tonight I ordered an 1/8 costing $29 on line-I get a message saying my order is filled & ready to be picked up. I go in to pick it up after getting notification that my order was filled and guess what? My order was out of stock. I was able to buy the same weed from the same company for $10 a gram-paying much higher than I would have if the weed I ordered on line was in stock as advertised on leafly. ($29 for an 1/8)
I have ordered on line 3 times. The first time I got a message saying my order could not be filled-they were out of what I ordered. O.k. I get that.
The 2nd and 3rd on line order I got text messages saying that my order is filled & ready for pick up. Both times I spent more money than the price of my on line order.
Staff has always been apologetic for the discrepancy. I appreciate the staff being apologetic.
Does this happen to every person who orders on line? I have not experienced discrepancy like this at other stores. If a product is on the menu it is in stock. Never have I picked an item on line then gone into the store and be told sorry-we are out of that, here is something you might like. (For a higher price-every time)
Are you intentionally listing items not in stock? Leafly posts how long ago the menu was updated and your stores menu was updated about an hour before I placed my on line order today. What's the point of having an on line menu if it's not current?
I hope you can correct this problem asap.
Dispensary response:
We really appreciate you bringing this to our attention and apologize for the inconveniences you have experienced through our online order menu. The new system we switched to has some glitches we are working hard to fix so this does not become a reoccurring event. I am more than open to further discuss this with you in email, my email is stormy@thegalleryco.com.
April 18, 2019
June 29, 2020
Beautiful shop, and everyone was very nice & friendly! A lot of variety in everything. Definitely will be back!
July 23, 2020
First visit, but won’t be my last.
July 25, 2020
Friendly and helpful atmosphere..very patient
July 14, 2020
Great customer service
This is a great place and everyone is very friendly and helpful.
I love this place and have been shopping here exclusively since my first visit, usually ordering online for store pickup. However, Leafly is TERRIBLE.
Not only is the site a headache to navigate, the items listed on the menu have literally no description whatsoever, not even whether the strain is sativa/indica/hybrid or what the THC/CBD percentages are. It is impossible to make an educated decision and I often end up dissatisfied choosing a product based on price or the name of the strain/brand unless I have previous experience with said product.
I am known as a bit of an introvert and, while your lovely staff couldn't be friendlier or more knowledgeable, I personally have a hard time articulating exactly what I'm looking for.
I will continue to shop here, but some improvements can definitely be made for those of us that rely on your online menu. Thank you!
Dispensary response:
We appreciate the information you have brought forth to us and assure you that plans are in place to get our online ordering to run more smoothly and informatively for everyone. We are working hard to get this obstacle in order and thank you for your patience! And if you would like, you may call our store to ask any of the budtender's some of the questions you may and we will gladly guide you to a product that suites your needs.
June 5, 2019
May 17, 2020
I really like coming here, the staff is friendly, service is good and they have really good recommendations on products to try.