I frequent ur shop 5 times a week,today I was confronted by a very unprofessional security guard he said after looking at my id that wasn't it expired,and I said it doesn't expire until my next bday a year from now and he proceeded to say I was talking stuff and that he was going to teach me the hard way I was courteous in my response so I'm not sure why he was threatening me but I don't have to take that especially if I'm spending my hard earned money here often. I will not be coming back I hope other customers haven't had to deal with his bad attitude but I'm sure that's not the case I hope you address these issues with him he was very unprofessional.thank u for ur time. I have my receipt I was in ur store at 130 the date is 11-12-19 an African American gentleman was ur security staff today.
Terrible selection and way overpriced. Been here once and won’t go back.
I am so sorry you had this experience with our store. We are always open to any feedback you may have and suggestions are always welcome. We do hope you give our company another chance.
Easy tee o pick up. As with any online weed ordering always have to deal with what you order is not what you get. Always a substitute. At least the gallery did t do the bait and switch and try to sub something more expensive.
We apologize for the previous reply to your review and for the inconveniences you experienced with our online ordering. We are working hard to get the online menu up to date for all our wonderful guests. We look forward to you ordering with us again in the future!
great place to shop
We appreciate your visits and look forward to your next one.
Ordered online, I got a text that order was received and another less than an hour later saying it was ready. Walked in and picked it up. Super easy and convenient. Huge variety and nice staff.
We thank you for making an online order with us and we are proud to say that we are working hard to make the online ordering a breeze for everyone to use. I hope it was very informative and accurate to your needs, please order again with us soon.
They had my favorite bud " Dutchberry " but when I wanted to finally try a new product " The Bath Bombs " they where sold out so I was forced to buy another product the bath salts and from what I heard from my friend it doesn't work as good as the bombs do so that's disappointing and I guess I'll just have to try and get the bombs next time and just try the salt until now I even thought about just doubling the amount you use to double the THC and CBD and hopefully then it will work good then. Thanks.
We do apologize for the inconvenience on the Bath Bombs not being in stock. Currently The Gallery is in contact with a company that will be providing new Bath Bombs in a week, two at the max but, will be back in store for you and all to experience the bubbly sensation of a very relaxing bath session.
The Customer Service here is Excellent. Tim, Dave, Nate, Alyssa, Maddie and the rest of the crew give excellent customer service , know you by name and are knowledgeable about their Product. Great Group at this location!
Tim, Dave, Nate, Alyssa and Maddie thank you for your acknowledgement! Our staff here is very proud in knowing their field of work and are thrilled to hear such happy feedback. We look forward to being of more service to you again in the future!
I love this place and have been shopping here exclusively since my first visit, usually ordering online for store pickup. However, Leafly is TERRIBLE. Not only is the site a headache to navigate, the items listed on the menu have literally no description whatsoever, not even whether the strain is sativa/indica/hybrid or what the THC/CBD percentages are. It is impossible to make an educated decision and I often end up dissatisfied choosing a product based on price or the name of the strain/brand unless I have previous experience with said product. I am known as a bit of an introvert and, while your lovely staff couldn't be friendlier or more knowledgeable, I personally have a hard time articulating exactly what I'm looking for. I will continue to shop here, but some improvements can definitely be made for those of us that rely on your online menu. Thank you!
We appreciate the information you have brought forth to us and assure you that plans are in place to get our online ordering to run more smoothly and informatively for everyone. We are working hard to get this obstacle in order and thank you for your patience! And if you would like, you may call our store to ask any of the budtender's some of the questions you may and we will gladly guide you to a product that suites your needs.
Coming from Federal Way, this is my go to spot. Everyone is super friendly and chill. The doorman is always friendly, unlike other places I’ve been to, and the location is quick and convenient off of I5 or PAC Hwy.
We love to hear that your visits with us have been top drawer every time. Please do come visit us again soon so we can continue to wash you in friendliness and comfort!
My husband and I have gone to some of the other shops in the Puyallup/Tacoma area, and every time we leave them we say to ourselves, "We should just go to The Fife Gallery instead." We are kind of novices when it comes to weed, and Fife Gallery doesn't make us feel dumb about it like the other shops. They answer all our questions and offer suggestions on thing we should try. We have never had the same attention to detail and friendliness that we get at The Gallery, and from now on, this will be the only shop we go to!
The Fife Gallery is very thankful to you and your husband and these wonderful experiences you have when visiting our establishment. Please visit again very soon so we can continue to provide such amazing service to you two.