Surprisingly horrible experience, not recommended. Twice now, I place an order online in the morning (confirmed by their system through text). The order is never filled, no updates, then in the evening, they send a text stating that the order was canceled. I spoke with a staff member about it during my last visit, thinking something might be wrong with their ordering system (given it happened twice). Nope! She told me that they get really busy and sometimes can't even keep up with phone calls, so email if you want to contact them. Email, yes, wtf. Also, if there is an issue with the order, they won't let you know. Just nothing will happen with your order, except cancellation. For real. To summarize, you can place an order, and they may fill it... but maybe not. Meh. They will let you know within a day. No thanks, I'm moving my regular purchases elsewhere. I'll return on occasion when they have a good sale... but with the prices they charge, they should be capable of handling online orders and managing a basic phone line.
16 customer reviews
This is my go to dispensary in Columbus. They just have a whole vibe that is different from any other dispensary I've been too. Its kind of like an apothecary/spa for weed. Their staff is super friendly and gladly helped me take my debit card out of the ATM once bc my nails were too long to grab the card. Haha, I was a bit embarrassed but then it happened to another lady and the guys just made us laugh and feel even more welcomed. I have been to Terrasana as well and its cool- their music is good, but overall between the Botanist, Terrasana and Verdant- I'm going with The Botanist. Thanks for always taking care of me!
Very slow service even with a call ahead or online order.
this is the best dispensary in columbus. prices are competitive and lowest mostly without promotions at other stores. it is very clean, spacious, and friendly atmosphere. staff are great, cheerful and informative. product is almost always available. they update menu daily. i have never waited for more than 20 mins with an average wait of 10 mins. i always feel upbeat and satisfied when i leave. others have me drained after visit (wait times). i recommend this dispensary to all. there is no other like it!
This was my first visit. It will NOT be my last. Andrea helped us. She was super helpful in explaining their process and their products. She was also very informative in helping me find the right products. The atmosphere was amazing too. It was unlike any other place in town. I will be back. Thank you guys.
I am entirely new to cannabis use for either medical or recreational purposes. Getting my medical marijuana license was a bit of a Hail Mary pass for relief from chronic headaches. I was a little intimated at first, not being familiar with the history, culture, or language that has formed around cannabis use. After some research I chose The Botanist in Columbus to be the first dispensary I tried. After that first trip I see no need to check out the other dispensaries in town. The store is warm and inviting looking from the outside. The friendly front desk staff quickly checked me in and took me back to the purchasing area. The interior is warm and softly lit, with jewelry-style display cases showing off some of their hardware. An ATM is available in the store, but for a fee. Transactions are cash only, so come prepared. After only a brief wait I was assisted by another extremely friendly and helpful staff member, who was able to set me up with everything I needed to get started, and for a reasonable price, including a strain that has helped alleviate my symptoms. I have been back several times since that first trip, trying out different strains and forms, and everything I have purchased from The Botanist so far has been absolutely top notch. I will be returning to The Botanist for all my future purchases, and see no need to check out any of the other dispensaries in town.
Location is good decent amount of parking staff is very friendly and willing to help
It was interesting and educational and I would return. I have not tested the product as of yet but it’s m interesting to see if this will help me.
the staff was very nice
Actual PHD Pharmacist on site makes it stand out and feel “Medical” but the pharmacists are also down to earth people and amazing to work with will be back soon!