October 17, 2020
Nothing but ignorance. Stay away. Worst dispensary ever. I drove over an hour to get to this place only to be told they are busy and to come back later. WTF kind of business model is that?
23 Reviews of Verdant Creations - Columbus
3.5(23)
3.8
Quality
3.5
Service
3.7
Atmosphere
October 17, 2020
October 15, 2020
I visited again today and it was another great experience! I appreciate your assistance and professionalism dealing with my therapeutics...more than you'll ever know.
Quickly though,
Long Waits: Depending on the 'price reduction special of the day', a transaction can sometimes take a couple of hours nowadays. COVID-19 protocols are being followed stringently (thank you!!) so that's kinda slowed everrrryythhinnnggg down (although things seem to be getting better each week I visit)
Online Orders: I would most certainly recommend you make an online order, on their website, at least an hour in advance...if not more than that.
My online order was easy to shop for, easy to build a profile, and then checkout...with no payment source requested/required to complete checkout... basically just a reservation process that's called a checkout process :)
So, once you've completed the online checkout successfully, begin to plan your trek to Verdant Creations. Sloooowly. You'll get 2 text messages pretty quickly, but the 3rd one is the most important and may take an hour or more to receive it. The text message will read "Your reservation with Verdant C. is ready for pickup."
Once you get that final text message, it's time to go pick up and pay for your beautiful new therapeutic medicine! 'May it increase your quality of life, as it has mine.'
Today, things were quick, efficient, and I was in and out of the dispensary...let alone the parking lot...within 25 minutes of my arrival :)
Any additions to or subtractions of my word-soup of a review would be a great service and very helpful to us all :)
Oh, and each day of the week's consistent, simple, and reliable price discounts are greatly appreciated by patients like myself and others.
In conclusion, thank you, all!
-Kevin :)
'Please be kind and unwind'
September 24, 2020
I love the bud tenders in this place. It is my go-to store.
Phone and online ordering sucks...bad logistics...but they will get there.
Prices are good and they have rolling sales all the time.
Some new staff need more education, but I always get my questions answered.
I feel like “Norm!” when I walk in.
September 14, 2020
These guys dont seem to care if their customers have issues so I rated them poorly. I had a problem the last time I went and I sent them an email. No response. So now I do not shop here or at any other Verdant in the area. I tried calling and the phone rang for 30 minutes during business hours. They boast about call ahead ordering but how can that work since you dont answer your phone. That is consistent with all the other Verdants. I called The Botanist and they answered. Seems like they want my business there so I will oblige.
September 11, 2020
Friendly staff, but what’s the point of online orders if your whom ever rolls in first gets served first? So I order online I can be in and out in 15 minutes including ID checks and payment. Instead I have to wait over an hour with someone that just rolled up and they don’t know what they want. What’s an a indica? What’s sativa? They get their hour lesson on weed while I’m still waiting for my product I ordered 4 hours ago and have been physically waiting for over an hour. The state isn’t helping either. Don’t be shocked when I’m back to the black market dewhine you idiot.
Just placed an online order and it gets canceled because they’re sold out of an item listed on their site. Wow. Just, I can’t even.
Other then that it’s a great place to buy from. Convenient, clean, comfortable and welcoming
September 7, 2020
I had an issue with an online order. Ended up waiting for two hours and had an employee tell me it wasn't his job to let someone know that I was skipped. Quality products but seems like some employees are clueless
August 29, 2020
Went to verdant for the first time. Ordered online at 3:30pm. Scheduled a 5:30-6:30 pick up window. Got there at 5:45 and they had someone come out to my car and tell me they were done filling orders for the day even tho they closed at 7pm. Then I received a text at 9:30pm saying they weren’t going to fill my order.
August 9, 2020
This is my preferred dispensary group. The Columbus location on Cassidy is my usual but I have visited the Newark spot. They are very busy so its an average of 45min-hour to shop. It seems their online ordering is new & overwhelmed & takes 20minutes minimum. I think its better to go inside. A few things I've been disappointed that were out before I got in but what I have gotten has weighed & been good quality. The prices are high on some strains of flower & vapes. Overall I recommend Verdent.
July 23, 2020
Very poor customer service. They never put the patient first, since the Covid-19 outbreak Verdant Creations went to phone call orders ONLY. Now that the State of Ohio allows for online ordering it still seems to be a kink in the chain because when you show up to purchase your online order be prepared to wait about an hour to check out. Try other dispensaries in Ohio that puts patients first.
June 24, 2020
I was on hold for 39 minutes, then hung up on. Sooo...I went in person. They then told me the medication I needed was gone, after waiting in line 45 minutes and told me the next closest thing was $70 more. Now here I sit in my car making the 80 mile trip home with nothing. Security guard was foul-mouthed and customers looked sketchy. Not returning. According to this site, the
meds I needed are still there, an hour later.