Vytal Options - Lancaster

Great products great point system , rude people work there with hostile negative energy and bad vibes. Some need help with customer service and how to answer questions and resolve situations with patience and kindness

This has been my go to dispensary since Vital opened. The staff was always friendly, fun and full of knowledge. Within the last few months that good energy has been seen & felt less & less. I've shown up twice to pick up my order and finding the order not pulled in a timely manor(I placed it the day before) so sadly the Items I wanted and shopped for are then sold out. I understand this can happen, but it should not become a regular experience. So even though I can walk to Vital within 10 minutes, I'm now driving 20-30 minutes to go else where. I get it we all have off days but this is becoming a different store environment. Hopefully any growing pains work themselves out and Vytal can remain the Cool, Laid Back Dispensary we all want to visit. Stay GratefuL☮️☯️

good employees very helpful and very friendly and I have a crush on one of the workers. customer service is 1000% awesome

Not the best place or first when I think “I need to go to the dispensary.” There’s been rude staff, times nobody is on the same page, people that don’t seem to care about their job or maybe they missed their customer service training? Parking has never been an issue for me the few times I’ve been there, others complain even though they allegedly validate for the garage. I guess it’s a good place for people in the city or people that can’t go far. It’s very state dependent with their research and all, they give you discounts for reports or surveys in return. Penn Medicine is big in the medical community..I think they have their few products here. Vytal also has their own products and sales on them….All in all not my first or even third choice. There’s some very nice ppl there but I think they’re all working and you can tell there’s people thirsty for tips in there. Try it, read real reviews, go to other dispensaries if you have the means, there are better.

the people are very helpful & they all know how to BE KIND! They are friendly & just know how to treat you like you want. Love the experience every time! Great people & a great place!

My order was $26.50. They said do you want 20%,25% or 30% off since it's my first time. I said I will use the 20%. He then charged me $28 for the product because he said it comes of the original price so I actually paid more and he said he couldn't fix it. This place is a ripoff. Stay away!

This dispensary is my all time favorite one. All the staff are super nice & truly care for all there patients. Rob in my opinion is the best person he truly helps me feel welcome & takes the time to talk to me about my seizures & life. This dispensary is truly my family & they all treat me with respect & kindness shop here for your medical needs they truly care about there patients.

I always feel taken care of . Relaxed atmosphere and not a lot of confusion. Like they have the time to do their job and their to assist you.

Great customer service and affordable best dispensary in Lancaster city

Best dispensary in Lancaster county. Free parking and an easy walk from anywhere in Lanc city. The staff are always friendly. Nice comfortable waiting area but never much of a wait. Plenty of space to shop in a relaxed space. After three years in the program I have found my home.

I've been a customer here since the day before they actually opened and I love this dispensary! Customer service is always 100% positive every time I visit! I have purchased many different products all have been top notch! You will not find easier medical cannabis buying experience in Lancaster Pa area

it's a great dispo that just started giving out 2 more 20% off bc they are giving three 20% off discounts to new customers, so they're giving 2 to the existing clients. they're have fire products. I recommend anything INSA flower wise and prism/moxie/cresco/gleaf concentrate is great

Love vytal been coming since I first got my card and I love it great environment great vibe great people love the place

I had a really great experience here! Everyone is super nice, helpful, and welcoming. It’s by far the nicest dispensary in Lancaster. I wish I would have come here from the start! Great selection, really good sales, a loyalty program, and more! The service here is the best in the area.

For my first time, I was really impressed with the whole process. From checking in, to the consult with the pharmacist, and the friendly staff I can’t wait to return! The selection and information on strains was great!

I went into Lancaster vytal and Aaron is amazing he is so helpful he is definitely all about satisfying his customers.. I love that location.

The crew at Vytal rocks.

Vytal Options Lancaster is by far the BEST PA dispensary I've been to. Their selection of medicine is unbelievable and they NEVER run out of flower. Plus, the entire staff is so friendly and knowledgeable on all things cannabis. Thanks Vytal options Lancaster for coming to our area!

I love love love this place people are so nice and welcoming! My go to spot especially it being local.

Super happy to see Vytal come to Lancaster. They’ve definitely got the best selection of cartridges in the area and the staff is super kind!

You can really tell how much the staff cares!