t........U

I put in orders online and have NEVER, in almost 3 years, walked into ANY of the trulieve dispensaries without waiting for at least 10 minutes... even if I'm the only person there ! Ridiculous and mostly annoying as hell...WHY are they the ONLY place where you're forced to sit in a waiting room ? This last visit, yesterday, was the worst experience yet; I put in an order for an eighth of flower at 7:44AM, got the confirmation, at 9:44AM got the text and email that my order is ready to pickup. I arrived at 11:00AM and was told the computer system was down..."could be 5 minutes or 3 hours" and to come back later. I don't live around the corner from this location. I went back at 3:00PM and guess what ???? They did not have the flower I had ordered !!! WTF people??? The guy helping me wasn't at all compassionate, in fact he was pretty rude, and just shrugged and said "yeah, it happens" not any suggestions for a different strain or any solution at all ! I was very annoyed by the whole run around and used the word "shit" in one of my comments to express my annoyance...he said "thanks for the language and you have a very nice day" what a rude-ass, condescending little twit ,STEVE !!!! Some of their MANAGERS have used the F-bomb like they're at home !!! I'm 70 years old and I expect, AT LEAST, a certain amount of respect and AT LEAST, a certain amount of compassion...got neither at the gulf to bay location and won't be going back there. Spread the word people ! * not the first derogatory encounter at trulieve and I KNOW I'm not the only one. Their stocks are on the way DOWN, not a surprise. Heads up folks