c........6

Verilife is very professional, while still providing a down to earth, good vibe. I’ve never waited more than 15-20 minutes, even on busy days. Everyone is very friendly and willing to help. I recently made the decision to continue to drive an extra 20 minutes to go to Galena, rather than stop at East Dubuque, I already drive an hour one way, so that means something. The only improvement id like to see is including tax on the displayed price online

This location has a very poor set up, parking lot, and general operation.. I have never waited less that 35-45 minutes, and their computer systems frequently go down, bringing everything to a standstill. The budtenders will not tell you about affordable deals/prices unless you specifically ask. They will tell you every high priced item they have, and when you look ask about a cheaper one you saw online they magically remember. They call numbers to keep track of who’s turn it is, but I’ve witnessed them skip numbers or lose track of numbers. I bought a bag of Ozone Animal Cake 7g shake, and it was moldy.. I reached out to the location and although I didn’t expect my money back, as I’m sure there are tons of regulations, I atleast expected someone to reach out and apologize.. I received nothing. I will not purchase an ozone product again, nor will I return as a paying customer to east dubuque. I will drive a few minutes further to Verilife in Galena, as they seem significantly more established and under control. My shortest wait at East Dubuque, is still longer than my longest wait at Galena.. I will also recommend to everyone that they avoid East Dubuque.