The Dispensary - East Dubuque

I came in on a Sunday and was taken back by the unprofessionalism the budtenders were showing in the new side I witness loud and obnoxious behavior to only end up having my order wrong. Tried to get the budtenders and manager to change my order and was told in a nutshell come back tomorrow I found their behavior unexpectable and I will never come back again to this dispensary never!!!

Would not honor the photo of my Veterans dd214 as they have in the past. Then no senior discount. I won't be back.

This location has a very poor set up, parking lot, and general operation.. I have never waited less that 35-45 minutes, and their computer systems frequently go down, bringing everything to a standstill. The budtenders will not tell you about affordable deals/prices unless you specifically ask. They will tell you every high priced item they have, and when you look ask about a cheaper one you saw online they magically remember. They call numbers to keep track of who’s turn it is, but I’ve witnessed them skip numbers or lose track of numbers. I bought a bag of Ozone Animal Cake 7g shake, and it was moldy.. I reached out to the location and although I didn’t expect my money back, as I’m sure there are tons of regulations, I atleast expected someone to reach out and apologize.. I received nothing. I will not purchase an ozone product again, nor will I return as a paying customer to east dubuque. I will drive a few minutes further to Verilife in Galena, as they seem significantly more established and under control. My shortest wait at East Dubuque, is still longer than my longest wait at Galena.. I will also recommend to everyone that they avoid East Dubuque.

Love this place!