Ascend Cannabis - Collinsville
3/21/2025
I have purchased at least 3.5 grams of concentrates a week as a medical patient for the last 5-6 years. The last two weeks I purchased concentrates that were leaking from the container. The first time this was replaced, the second time I was given $5. I provided video proof of what was happening and was told the product was “retrievable.” There was no way of getting the distillate/terpenes out of the lid and the grooves of the glass jar to get it mixed into the remaining product. This medical location no longer cares about patients. I wish Madison county could get a different medical dispensary. I have never had this issue at a recreational dispensary.