Ascend Cannabis - Collinsville

I have purchased at least 3.5 grams of concentrates a week as a medical patient for the last 5-6 years. The last two weeks I purchased concentrates that were leaking from the container. The first time this was replaced, the second time I was given $5. I provided video proof of what was happening and was told the product was “retrievable.” There was no way of getting the distillate/terpenes out of the lid and the grooves of the glass jar to get it mixed into the remaining product. This medical location no longer cares about patients. I wish Madison county could get a different medical dispensary. I have never had this issue at a recreational dispensary.

What can I get with 120points?

Collinsville location moves slow lines are always creeping along. You could be in line for 10 minutes, medical patient could come in the door and cut right in front of you. So if 10 medical patients come in the door all 10 will come in front of you. Service is not always friendly. I rather go to Fairview Heights the two locations are like night and day I can't say enough to explain how different they are from getting through the line from the service you get, and the atmosphere of the place all means a lot when you're in a hurry.

So slow takes for ever to get though line do your self a favor go to Fairview heights location better staff better atmosphere better everything