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The facility lobby is welcoming, cozy, modern, and a lot like a really new and nice doctor’s office. In the back behind the glass they have greeters who are pretty much designed to assist you with your shopping needs. They enter what you want onto and iPad and when you’re finished shopping the “pharmacist” behind the counter, behind the counter (yes I said that twice) retrieves what you’ve ordered and hands it to the cashier/greeter/order taker. They have large screens that have steady scrolls showing brands and strands and all their details for each product item. They are very knowledgeable and friendly.