n........3

My wife and I are visiting from out of state and decided to check out some of the dispensaries located in downtown Chicago. Sunnyside's River North location was our first stop but upon arriving I realized I had left my ID at the hotel fifteen minutes away. I asked one of the gentlemen - I use this term lightly at best - if I could have a seat on the couch located in the lobby while my wife went in to shop. "No" he replied with no explanation or even a hint of courtesy. Question: why is there a couch in the lobby of the dispensary if you don't allow anyone to sit there especially since my wife was a customer. Here's a small piece of advice for Sunnyside. There is an abundance of dispensaries in the same neighborhood they occupy and one can only imagine that plenty more are coming. Offering exemplary customer service could differentiate you from the growing competition but not if you employ unprofessional people who go out of their way to be rude to prospective customers. At the very least, he could of explained his rationale for not letting me sit in the lobby while my wife shopped. Needless to say, we will never return to this Sunnyside or any other in the city. Don't waste your time with Sunnyside. Take a walk to Verilife at 60 W. Superior St., a few blocks away. Their customer service is top notch and they were perfectly fine with me waiting in their lobby while my wife spent money there.